Hilton Garden Inn Minneapolis Airport Mall Of America - Bloomington

Loved the hot breakfast and the access to the Mall of America!

The pool and hot tub was way too chlorinated. We told hotel staff on two different occasions and they also indicated others had alerted them, but we weren't able to swim more than 10 minutes before the kids were coughing and we had to leave. It was really strong!

ideal location to Airport with free shuttle. Staff attentive, rooms fine.

No meal facility or bar.

Staff was very nice, rooms were clean, and the hand soap smelled really good ;) I didn't get breakfast because the bed was too comfortable to get out of ;)

Wish breakfast wad longer

Check-in was a breeze. Room was prepared and nice.

I asked for an iron and it had not arrived by the time my wife and I caught the shuttle, 30 minutes later. No big deal, but I could see someone reacting unfavorably to this oversight.

hot

no blankets our shuttle bus from the mall was almost half hour late called 2 times. pool was so bad with chlorine you coundt swim see or breath burned our eyes i complained and the guy at desk told everyone to get out . breakfast was bad and overall not good.

Location and easy access to the Mall of America, Airport and the Light Rail transportation.

the luggage carriers needed some maintenance. They look like they could fall apart at any time.

This hotel is close to the airport and the Mall of America. Shuttles from this hotel run to both locations.

Friendly service, lovely and quiet rooms, comfortable beds.

Breakfast was too crowded. I had to go back to my room to eat. Also would have liked hash browns in the buffet.

Location was centrally located to events/attractions that we wanted to see. Shuttle was a good deal. Breakfast was good. Had good selection but quality of meats etc wasn't too good.

Pool was out of order 1st 2 days of our stay. Printer in computer room didn't work - wanted to print out tickets. Vending/ice room on our floor (5) didn't have scanner working. Then it said it did. My 10 yr old went to get ice and got locked in that room!

convenient

I wish the room had comfortable chairs for relaxing at the end of the day.

Location, price, access to freeways, friendly staff, surprisingly good Continental Breakfast, Cosmopolitan and friendly clientele. 'Even considering the negatives, we will come again.

In-room thermostat did NOT work, so we had to turn OFF the furnace. Could not get the fan to work to circulate air unless heat was turned ON. We reported this to the front desk, and a visit was made by a technician (according to a note left in the room) but nothing was changed. Discussion with some other guests indicated the same problem in other rooms, and I was surprised to find that they had opened their windows to cool off. I was surprised to find that, even on the sixth floor, that I could open the widows, which strikes me as a safety problem, because there were young children on our floor. Also, soundproofing is needed.

Great Location / Value (close to airport)

The lobby seemed to be a bit dated

Wish breakfast was served a little longer said till ten but was all put away by ten and were lots of people still eating

I like the new carpeting in the hallways. The room was great as well as the staff.

Under construction and carpeted floors by elevators where full of debris. Pool was closed. There should have been a discounted price for the stay or at least notice that it was under construction. The breakfast was great for the most part, but the eggs where not. We stay at Holiday Inn Express all the time and we will probably choose a different hotel next time.

Large and ample parking in a safe lot. Morning breakfast well organized and maintained, Room appointments (except for the 1 cup coffee maker). Very polite and helpful staff.

After a long day scurrying around the shopping malls it would have been very nice and convenient if there was an evening lounge where adults could relax with a beverage vice going out for a drink. An hour in the evening reserved at the pool side for adults only is needed. The pool and spa were brimming with children each evening until close down. The noise and commotion made the area quite undesirable. On check-out I opted to settle my room bill in cash. The staff seemed surprised that I did not want to leave it on my credit card but happily took my cash, however, they failed to give me a receipt showing I had settled my bill in any manner. I now wait for my credit card bill to double check.